Two returned leads and two sealed leads from the other complaint by the same hospital were sent to toxikon lab for evaluation due to previous incidents.The results showed normal hospital flora to be found on the used parts.Unopened retained samples of products were also sent to the same lab for testing and no bacteria was found on that sampling.A copy of test results is attached.Our senior clinical specialist has been in contact with the hospital to go over product dfu and also investigate if there were any outside factors that might have caused said events.During those conversations we were not able to determine any factors.Supplier stated that less than (b)(4) of general population might be acrylic sensitive and neonates might be more susceptible because of their undeveloped immune system.Certificate of conformance from supplier was also reviewed and attached to this report.This line of product has a biocompatibility test and result already ((b)(4)) on file.Per complaint ratio calculation the incident seem to be very rare to happen and we did not have any complaint similar to this from any other facility.This complaint will be monitored for trending purposes and is added to the related logs and charts.
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