Model Number 8888571059 |
Device Problem
Material Too Rigid or Stiff (1544)
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Patient Problem
Pneumothorax (2012)
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Event Date 02/13/2017 |
Event Type
Injury
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Manufacturer Narrative
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An investigation is currently under way; upon completion the results will be forwarded.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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The customer reports the device was very hard/rigid therefore lungs damage was seen.Patient outcome: pneumothorax, but the current patient condition is okey/fine.The customer stated " the device was changed with the new order.They were using the device with the brown cover/cap and the customer was glad from the hardness and the angle of curvature of the device, but now they received the same device with the red cover/cap and the customer had the complaint / dissatisfaction because of the device's hardness and product fold angle.Details of the lung damage were not provided due to patient information confidentiality.
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Manufacturer Narrative
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There were no samples submitted with this complaint.The complaint shall be reopened if a sample is received.The device history record (dhr) file was reviewed indicating that product was released meeting all quality standard requirements.Because a sample was not provided for evaluation a root cause could not be determined.However an investigation was performed to analyze different perspectives about the origin or causes of the described condition.The root cause could not be determined for this incident.The process is running according to product specifications meeting quality acceptance criteria.We will continue monitoring the process for any adverse trends that require immediate attention.A sample has not been returned and due to the dated complaint, it is not conceivable that a sample would still be available however if one has been retained, please let us know and we will provide details for the product return.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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