| Model Number |
POLESTAR |
| Medical Device Problem Code |
Device Operates Differently Than Expected (2913)
|
| Health Effect - Clinical Code |
No Patient Involvement (2645)
|
| Date of Event |
02/22/2017
|
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Type of Reportable Event
|
Malfunction
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|
Additional Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.During the onsite inspection, the medtronic representative reported that the emergency button on the left side of the scanner had been switched on.The medtronic representative unlocked the system which resolved the issue.After the system started up, it was re-homed.The system was found to be fully functional after this.
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Event or Problem Description
|
|
A site representative reported that the tool had been blocked by the scanner.The site used the manual open procedure to open it and then attempted to restart the system, but it would not startup.No patient was present during the time of the reported incident.
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Search Alerts/Recalls
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