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Investigation ¿ evaluation: a review of the device history record, documentation, drawing, instructions for use, manufacturing instructions, quality control, specifications, trends, and a visual inspection of the returned device were conducted during the investigation.The inspection of the returned device confirmed that, although the balloon was asymmetrical upon inflation, it did not leak during testing.The reported condition was therefore not confirmed.A document based investigation evaluation was also performed.There is no evidence to suggest the product was not made to specifications.A review of the device history record showed no nonconforming events which could contribute to this failure mode.It should be noted there were no other reported complaints for this lot number.Based on the information provided, the examination of the returned product, and the results of our investigation, a definitive root cause could not be determined.We will continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.
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