Elec pwr supply w/o cord, serial number (b)(4) was returned for complaint investigation.Visual and functional tests were performed.Upon receipt, it was confirmed that a module was defective.The event reported by the customer, "it stop", was confirmed because the device was not functional due to the defective module.The device was not repaired and it will be recycled in zimmer premises.The device was replaced by a new one, serial number (b)(4).The customer declared that the cause of the delay in surgery was due to another device: the elec pwr supply w/o cord, serial number (b)(4).The follow-up report mdr95978 related to this product was submitted on 03-aug-2017.
|