Changing flow rate: the customer is also indicating that it was reported that the flow rate was changed on the control before or during the injection for 1.5 ml/sec to 4 ml/sec.I instructed the customer to further verify this report.The customer indicated this is what was perceived by the operator of the device that the input flow rate somehow changed during the injection.The customer indicated there is an internal investigation at the hospital to determine what occurred."patient's iv was flushed with 10 cc of saline manually to test iv.The iv was working sufficiently.Contrast then inject through ct contrast injector, injector was set at 1.8 cc/sec but equipment malfunctioned and changed to 4 cc/sec.Approx.50 cc contrast infiltrated.Both the er nurse (xxx) and radiologist (dr.Yyyyy) were notified.The iv was removed and an ice pack was applied.The extremity was elevated per department protocol.".
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