|
The manufacturer received information alleging a ventilator failed to charge its internal battery.The device was not in patient use.The ventilator was returned to the manufacturer for evaluation and the customer's complaint was confirmed.The device's internal battery was replaced to address the issue.During the evaluation of the device at the manufacturer's service center, a "service required" code was found in the ventilator's downloaded error log and the device failed test steps during testing.The device's power management board and sensor board were replaced to address the issues.
|