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The customer reported a (b)(6), female, non-invasively ventilated patient who normally runs 80-85% o2 saturations was displaying an o2 saturation of 65% with 3-stars, yet the patient looked physiologically stable.The patient had an rd set inf-l sensor on the (l) great toe.Debbie and stephanie followed troubleshooting tips, put on a new inf-l sensor and repositioned to the (r) great toe.The patient still had an o2 saturation of 65-69% with 3 stars on the ge monitor.It was decided by the nurses to put the patient on an lnop neo-l sensor on the (l) great toe.There was an 8% point difference once the lnop neo- l sensor was plugged in to the ge carescape bx50 monitor, with the lnop sensor reading 72%.Further troubleshooting with the rd set inf-l sensor improved slightly, but still at a 5-6% difference with 3-stars, with the lnop sensor reading higher.No patient impact or consequences reported.
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