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A document based investigation evaluation was performed, which included review of complaint history, device history record, documentation, drawing, ifu, quality control, specifications, and trends.Since the device could not be removed from the patient, it was not available for inspection.However, a representative device from the same subassembly lot as the complaint device was inspected.The length and curl diameter were within specs.There is no evidence to suggest the product was not made to specifications.Review of device history record shows no nonconforming events which could contribute to this failure mode.It should be noted there were no other reported complaints for this lot number.The device is shipped with an instruction for use (ifu) that describes the intended use; specific items are addressed such as: "warnings: positioning of embolization coils should be done with particular care.Coils should not be left too close to the inlets of arteries and should be intermeshed with previously placed coils if possible.A minimal but sufficient arterial blood flow should remain to hold the coils against the previously placed coils until a solid clot ensures permanent fixation.The purpose of these suggestions is to minimize the possibility of loose coils becoming dislodged and obstruction a normal and essential arterial channel.Precautions: perform an angiogram prior to embolization to determine correct catheter position.Prior to introduction of embolization coil, flush the angiographic catheter with saline.¿ based on the information provided the root cause could not be determined.We will continue to monitor for similar complaints.
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