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Investigation summary: a review of the complaint history, device history record, quality control, specifications, and visual inspection of the actual device was completed during this investigation.A physical investigation of the returned product noted; ¿the device was returned heavily wrapped with medical tape around the hub area.In an attempt to remove surgical tape the purple hub completed separated.Both of the extension tubes were cut between the ¿y¿ fitting and the hubs.The white fitting and tubing junction was secure.The turbo-ject® double lumen power-injectable picc is shipped with instructions for use which clearly state the proper warnings, precautions, and instructions for use with each device.Specifically; ¿select puncture site and length of catheter needed by assessing patient anatomy and condition.If lumen flow is impeded, do not force injection or withdrawal of fluids.Notify attending physician immediately.Catheter size should be as small as the use will allow.The following variables must also be considered in selecting appropriate catheter and length; patient history, patient age and size, access site available, unusual anatomical variables and proposed use and duration of treatment¿.Based on the investigation evaluation, there is no indication that a design or process related failure mode contributed to this event.Current controls for manufacturing are in place to assure functionality and device integrity prior to shipping.Review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.A thorough review of the device history record did not observe any non-conformances that may have contributed to this incident associated with the complaint lot number.A complaint history search revealed this record to be the only reported complaint associated to the complaint lot number.A definitive root cause could not be determined, however; based on the provided information the actual root cause is deemed to be; ¿inconclusive¿.Measures have been preciously initiated to address this issue.Appropriate personnel have been notified and will continue to monitor for similar complaints.Per the health risk assessment no further action is required.
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