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Investigation evaluation: our laboratory evaluation of the product said to be involved confirmed the report.There was evidence that the device has been used due to dried bodily fluids being present on the device.During a visual inspection of the device, there were multiple bends in the sheath.The device was received with the handle and needle in the retracted position.The location of the bends when the needle is in the retracted position are 69.0 cm and 135.9 from the distal end of the proximal handle.When the needle is in the advanced position there is a bend in the device at 7.9 cm from the distal end of the proximal handle.A visual inspection of the bend in the needle at the distal end of the device was performed.The needle is bent at a sharp angle beginning at 1.5 cm from the distal end of the device.The bevel of the needle was visually examined under magnification and was fully intact, however there is evidence that the needle has been used.The device history record for the lot number said to be involved was reviewed.A discrepancy or anomaly was not observed with the product that was released for distribution.Investigation conclusion: a definitive cause for this observation could not be determined because the actual use conditions could not be duplicated in the laboratory setting.Due to a variety of clinical conditions such as patient anatomy, endoscope position or progression of disease state, we could not reproduce the actual conditions of product usage during our laboratory analysis.This limits our ability to conclusively determine a cause.Per the report, "in preparation for a procedure, the user selected a cook echotip ultra endoscopic ultrasound needle.The needle was kinked inside the package." the instructions for use state: "visually inspect with particular attention to kinks, bends and breaks.If an abnormality is detected that would prohibit proper working condition, do not use." the instructions for use state: "attach device to accessory channel port by rotating device handle until fittings are connected." it is possible that if needle is against or inside a hard mass while the user applies force and manipulates the directional controls of the endoscope, this could contribute to severe bending of the needle near the distal end.The instructions for use give step by step instructions for adjusting the length of the extended needle.The length of the extended needle may be adjusted zero (0) to eight (8) cm.The instructions for use state: "with ultrasound endoscope and device straight, adjust needle to desired length by loosening thumbscrew on safety ring, and advancing it until desired reference mark for needle advancement appears in the window of safety ring.Tighten thumbscrew to lock safety ring in place." failure to follow the instructions for adjusting the needle length could result in excessive needle length for the procedure.The instructions for use state: "note: number in safety lock ring window indicates extension of needle in centimeters." kinks and bends can occur if the device experienced excessive pressure during use.Prior to distribution, all echotip ultra endoscopic ultrasound needles are subjected to a visual inspection and functional testing to ensure device integrity.A review of the device history record confirmed that the lot said to be involved met all manufacturing requirements prior to shipment.Corrective action: a review of the complaint history was conducted.The likelihood of occurrence is considered rare.Corrective action is not warranted at this time based on the quality engineering risk assessment.Quality assurance will continue to monitor for complaint trends and reassess the risk assessment results as post market feedback continues to become available.
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