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Lot/serial number was manufactured prior to udi compliance date; therefore, only a di is provided.The customer observed discrepant patient results while using calcium reagent lot 85776un15, ln 3l79.A review of the labeling provides adequate information on reagent handling, and how it could impact results.A review of tickets determined that there is a normal activity for the lot 85776un15 and there are no trends identified.A review of manufacturing records did not identify any issues associated with the lot.A malfunction was identified as the device failed to meet performance specifications or otherwise perform as intended at the customer site.However, a systemic issue and/or product deficiency was not identified.
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