The customer reported via phone call that they were hospitalized for hyperglycemia and diabetic ketoacidosis on (b)(6) 2017 with a blood glucose level of over 1200 mg/dl.The customer experienced symptoms such as nausea, diarrhea, difficulty breathing and vomiting.The customer was treated with manual injection.The customer was wearing the insulin pump during the hospitalization.The insulin pump will be returned for analysis.
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The insulin pump passed functional test including displacement test, rewind, basic occlusion, occlusion, prime, and excessive no delivery alarm test.The insulin pump functioned properly.The device had an intermittent button response noted during testing due to flattened dome switch on the up and down arrow buttons, esc and act buttons and express bolus button.The insulin pump passed the delivery accuracy test.No physical damage noted during visual inspection.
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