Additional information has been requested and is currently not available.No trend analysis could be performed as no item number(s) is/are available.As no lot numbers were provided for the devices, the device history records could not be reviewed.An e-mail requesting missing device was sent to the complainant.At zimmer (b)(4) all medical devices prior release to market undergo several quality inspections as defined in our quality procedures.Our quality inspection- and deviation procedures ensure that only products fulfilling the specification are sold.These procedures are part of the overall quality management system at zimmer (b)(4) and get regularly audited by our notified body, competent authorities and internal and external auditors.Thus, for all products sold to the market can be assumed having a complete and correct dhr.Event summary: it is reported that the patient had a ncb distal femur plate implanted in (b)(6) 2017.After unknown time, it is reported that the plate didn't hold the reduction the patient went into varus reduction and had to be revised.No medical data such as x-rays, surgical notes or any other case-relevant documents received.No product was returned to zimmer biomet for in-depth analysis.The ncb¿ distal femur system surgical technique contains all information regarding the indication, contraindications and steps to implant the plate.Root cause analysis: root cause determination using rmw: loss of fracture reduction before complete bone healing due to loosening of ncb df implant from the bone due to mechanical forces applied (torsion, bending,.) => possible, no information is available about the procedure used to implant the plate, and no documentation like surgical reports or x-rays to assess the fracture reduction, placement of the plate, size,& therefore this cannot be excluded.Additionally, the implant is not available for investigation and potential damage, bending,.Cannot be assessed.Loss of fracture reduction before complete bone healing due to thread-stripping/ screw seating/removal torque/axial load/ => possible, no information is available about the procedure used to implant the plate, and no documentation like surgical reports or x-rays to assess the fracture reduction, placement of the plate, size,& therefore this cannot be excluded.Additionally, the implant is not available for investigation and potential damage, bending,.Cannot be assessed.Loss of fracture reduction before complete bone healing due to loss of screw angular stability due to insufficient strength of the design not possible -> a systematic issue with design and/or material properties would have been detected as part of the issue evaluation assessment.Loss of fracture reduction before complete bone healing due to user connect the targeting device to wrong plate (l/r) => possible, no information is available about the procedure used to implant the plate, and no documentation like surgical reports or x-rays to assess the fracture reduction, placement of the plate, size,& therefore this cannot be excluded.Additionally, the implant is not available for investigation and potential damage, bending,.Cannot be assessed.Conclusion summary: it is reported that the patient had a ncb distal femur plate implanted in (b)(6) 2017.After unknown time, it is reported that the plate didn't hold the reduction the patient went into varus reduction and had to be revised.No information is available about the procedure used to implant the plate, and no documentation like surgical reports or x-rays to assess the fracture reduction, placement of the plate, size, etc.Therefore this cannot be excluded.Additionally, the implant is not available for investigation and potential damage, bending, etc.Cannot be assessed.Patient factors that may affect the performance of the components such as bone quality, activity level, type of activity (low impact vs.High impact), and relevant medical history are unknown.Adherence to rehabilitation protocol is unknown.Possible root causes include mechanical forces applied to the plate, thread-stripping, screw seating, and wrong plate (l/r) used.However, it is unknown if these factors contributed to the reported issue and if yes to which extent.In conclusion, due to significant lack of information, an exact root cause cannot be determined.The need for corrective measures is not indicated and zimmer (b)(4) considers this case as closed.Zimmers reference number of this file is (b)(4).
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