| Medical Device Problem Code |
Device Issue (2379)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas alleging that the pump was no longer functioning.There was no allegation of an adverse event with this complaint.Customer support has made several attempts to contact the reporter in follow up, however, the reporter did not respond.No further information was available; if further information is provided a follow up report shall be mad.This complaint is being reported based on the allegation of a non-specific pump malfunction.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 06/19/2017 with the following findings: during investigation, there were no defects found.The pump histories showed the pump was in use for 2 months beyond the date of the reported issue.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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