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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: ALLERGAN (PRINGY) JUVEDERM ULTRA XC TSK US; IMPLANT, DERMAL, FOR AESTHETIC USE

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ALLERGAN (PRINGY) JUVEDERM ULTRA XC TSK US; IMPLANT, DERMAL, FOR AESTHETIC USE Back to Search Results
Catalog Number 94154
Device Problems Activation, Positioning or Separation Problem (2906); Expulsion (2933)
Patient Problem Complaint, Ill-Defined (2331)
Event Date 03/30/2017
Event Type  malfunction  
Manufacturer Narrative
(b)(4).Further information from the reporter regarding event, product, or patient details has been requested.No additional information is available at this time.The event of "not happy with the results" is a physiological complication and analysis of the device generally does not assist allergan in determining a probable cause for this event.Device analysis: visual analysis of the returned device noted no defect was observed.Device history record summary: the release step combined with the absence of any deviation shows that no element could explain these reactions: all the syringes are inspected individually after filling and no problem was detected.There was no non conformity on the different elements of the syringes (syringe, plunger, plunger rod, tip cap, finger grip).Device labeling addresses the reported event(s) as follows: "precautions: failure to comply with the needle attachment instructions could result in needle disengagement and/or product leakage at the luer-lok® and needle hub connection.".
 
Event Description
Healthcare professional reported during injection with 1 syringe of juvéderm® ultra xc the plunger malfunctioned and the product spilled over the patient.No injury was reported; however, the patient called them approximately 3-4 days after injection and stated they were not happy with the results.Further follow up with the healthcare professional a few weeks later revealed patient is "now happy with the results.".
 
Event Description
Additional information from the healthcare professional: patient was concomitantly taking omeprazole and zyrtec with the injection.Injection site locations were in the marionette lines and oral commissures.
 
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Brand Name
JUVEDERM ULTRA XC TSK US
Type of Device
IMPLANT, DERMAL, FOR AESTHETIC USE
Manufacturer (Section D)
ALLERGAN (PRINGY)
route de promery
zone artisanale de pre-mairy
pringy 74370
FR  74370
Manufacturer (Section G)
ALLERGAN (PRINGY)
route de promery
zone artisanale de pre-mairy
pringy 74370
FR   74370
Manufacturer Contact
suzanne wojcik
301 w howard lane
suite 100
austin, TX 78753
7372473605
MDR Report Key6522020
MDR Text Key74041871
Report Number3005113652-2017-00257
Device Sequence Number1
Product Code LMH
UDI-Device Identifier30888628000081
UDI-Public(01)30888628000081(10)H24LA70018(11)170120(17)180620
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
P050047
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type health professional
Reporter Occupation Nurse
Type of Report Initial,Followup
Report Date 05/17/2017
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received04/26/2017
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Expiration Date06/20/2018
Device Catalogue Number94154
Device Lot NumberH24LA70018
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer04/25/2017
Is the Reporter a Health Professional? Yes
Date Manufacturer Received04/26/2017
Was Device Evaluated by Manufacturer? Yes
Date Device Manufactured01/20/2017
Is the Device Single Use? Yes
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Initial
Patient Sequence Number1
Patient Outcome(s) Other;
Patient Age52 YR
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