The unit was sent to a service center for repair.Upon triage, a technician found issues with the gearbox and sensor.The unit has been repaired, and recertified per procedure.The unit was restored to proper operation.Information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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An evaluation of the kangaroo joey pump was performed for the reported condition of ¿the unit turns off after starting.¿ the unit was triaged and the reported issue could not be confirmed at this time.A review of the device history record shows that this unit was manufactured in 2012 and was released meeting all manufacturing specifications.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
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