On (b)(6) 2017 the reporter contacted animas and alleged that the patient experienced approximate blood glucose (bg) of 30 mg/dl with sweatiness, unable to speak, difficulty speaking and cognitive impairment associated with an inadvertent infusion issue.Reportedly, the patient remained on the insulin pump and did not receive any treatment above and beyond the usual routine of diabetes care and management.During troubleshooting with customer technical support, (cts) it was noted that the patient was still attached to the pump when it was primed.It was also noted that the reporter was unsure how much unintended insulin the patient received but that the patient¿s normal prime volume is 19 units.This complaint is being reported based on the allegation that the patient experienced hypoglycemia due to use error.
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