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A review of the complaint history, device history record, documentation, instructions for use (ifu), manufacturing instructions, specifications, trends, quality control, and visual inspection of the returned device was conducted during the investigation.One used and one unused amplatz extra stiff ptfe fixed core wire guides were returned for investigation.Both devices were within specification for diameter and length.The unused wire guide presented no nonconformities.The used wire guide presented with nonconformities: missing coating measuring from the proximal end at 3.9cm and 1 mm in length, 5.2cm and 1mm in length, 10.2cm and 1mm in length, 10.5cm and 2mm in length, 116.2cm and 6mm in length, 117.4cm and 1mm in length, 118.0cm and 1mm in length, 123.0cm and 6mm in length, 124.0 cm and 22.3 cm in length (the remaining distal end).A bend is noted at 139.5 cm from the proximal end.A document based investigation evaluation was also performed.There is no evidence to suggest the product was not made to specifications.Review of the device history record of the finished product shows four nonconforming events related to this failure mode.There were no other reported complaints for this lot number.The device is shipped with an instruction for use (ifu) that state: precautions- ''when using wire guide through a metal cannula/needle, use caution as damage may occur to outer coating.'' based on the information provided and the results of our investigation, a definitive root cause could not be determined.Per the quality engineering risk assessment, no further action is warranted.Monitoring will continue to be performed for similar complaints.
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