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The subject product was received for evaluation, with the battery pack installed within the handle of the device.The latch tab used to secure the device¿s battery pack within the device handle was noted to be broken and the latch tab not returned with the device.Even with the broken latch tab, the battery pack was noted to remain fully seated and remained firmly within the handle.There was no report of the component breakage by the user, and it was indicated the user released the latch to remove the batteries and the latch on the bottom of the hand piece broke.Based on the information provided, the broken battery latch tab that was found during the product evaluation was related to the user removing the battery pack after the device failed to irrigate.While the cause of the original report of the non irrigating device has not been determined at this time, root cause of the broken latch has been determined to be use related.The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.
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