| Model Number |
N/A |
| Medical Device Problem Code |
Device Damaged Prior to Use (2284)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).The event is currently under investigation.A follow-up report will be submitted upon receipt of additional information or completion of the investigation.
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Event or Problem Description
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The customer reported that the tip of spiral tip ureteral access catheter was found broken prior to use.The device did not come in contact with the patient.There was no patient harm reported and no additional procedures were required because of this failure.
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Additional Manufacturer Narrative
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Investigation - evaluation: a review of complaint history, device history record, trends, and quality control data was conducted during the investigation.The complaint device was not returned therefore, device failure analysis and physical examination of the device used in this case could not be performed.A review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.A device history record review could not be performed as the complaint lot number was not provided.There is no indication that a design or process related failure mode contributed to this event.Current controls for manufacturing are in place to assure functionality; device integrity prior to shipping.A complaint history search revealed this complaint to be one of two complaints associated with complaint lot number.Another complaint is (b)(4).Based on the provided information a definitive root cause cannot be established or reported at this time.We will notify the appropriate personnel and continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.
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Search Alerts/Recalls
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