Model Number 500AHCT |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 04/20/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Evaluation is in progress, but not yet concluded.(b)(4).The issue occurred during testing by hospital upon receiving loaner unit from service.As per customer, the power plug to ground plug resistance was greater than.5 ohms.They tried multiple power cords and verified with calibrated safety analyzer and then with an ohm meter.
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Event Description
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It was reported that during the use of the device for a non-clinical activity, the monitor did not pass the hospital electrical test as the resistance was too high.There was no patient involvement.
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Manufacturer Narrative
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During laboratory analysis, the product surveillance technician (pst) found the ground resistance measured within the manufacturer's specifications.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Manufacturer Narrative
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(b)(4).The reported complaint was not confirmed.Per service repair technician (srt) during service repair the unit ground resistance was measured within specification.The unit operated to the manufacturer's specifications.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Search Alerts/Recalls
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