|
Cook ireland ltd (manufacturer) is submitting this report on behalf of cook medical incorporated (cmi)(importer).Exemption number: e2016031.Information pertaining to section g.1 as follows: importer site contact and address: (b)(4) cook medical incorporated (cmi) 1025 acuff road p.O box 4195 bloomington indiana 47402-4195 importer site establishment registration number: 3005580113 upon evaluation of the returned device, it was noted that the stent was fully deployed on return; it was still on delivery system.The lockwire was not removed from the system.The peek was almost broken which is assumed to have occurred on pulling the device out from the patient or on return.The device was noted to have been manufactured correctly.The lockwire had not been pulled out fully to release the stent from the system.The customer complaint was confirmed as the stent was still attached to the system fully deployed, however, it may be noted that user error was indicated as the lockwire was not released.Product manager has been notified of this complaint to contact rep to provide customer with training.Prior to distribution all evo-fc-18-23-10-e devices are subjected to a visual inspection and functional checks to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl.As per the instructions for use which accompanies the device, states the following: ¿when stent point-of-no-return has been passed, pull safety wire out of delivery near wire guide port.¿ a review of the manufacturing records for this evolution device of lot c1183369 revealed no discrepancies that could have contributed to this complaint issue.From the information provided, there have been no adverse effects to the patient as a result of this occurrence.Complaints of this nature will continue to be monitored for potential emerging trends.
|