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Troubleshooting was performed with the customer, including inspecting components/accessories for damage and cleaning/reassembling component/accessories.Troubleshooting indicated that the device produced suction, but it needed to be turned to level 10.The customer indicated that she has multiple components/accessories and replacing them did not resolve the suction issue.An unusual noise was not noted during troubleshooting and an air leak message was not displayed.Based upon the troubleshooting results, a replacement device was sent to the customer.It cannot be definitively concluded that the pump caused or contributed to the customer¿s mastitis.Reported issues of mastitis are under investigation in (b)(4).Mastitis is usually a benign, self-limiting infection with few consequences for the suckling infant.The risk of mastitis is higher among women who have breastfed previously, especially those with a history or mastitis." riordan & wambach, 4th ed.P.294: breastfeeding and human lactation.Mastitis requires prompt medical attention for the mother for pain relief and prescription antibiotics to avoid progression to overwhelming sepsis.
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