During the time of the reported event, the table top was level and the patient was secured to the table with restraints and coban tape.User facility personnel heard a "pop" sound as the patient's torso began to shift to the left side of the table.The patient was repositioned on the table and the procedure was completed successfully as no delays or cancellations were reported.A steris service technician arrived onsite to inspect the ortho vision table and found the table to be operating per specifications.The technician confirmed there was no evidence of any hydraulic leaks and did not note any issues with the operation of the table's tilt and lateral translations.The ortho vision table is not under a steris service contract and is maintained by a third-party service provider.In-service training was scheduled for 4/25/2017 however the user facility requested that steris reschedule.Steris account manager has made multiple attempts to reschedule in-service training on the proper use and maintenance of the table with the facility and the facility has not responded.
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