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The customer reported that one patient sample with an anti-jk(a) showed false negative reactions with biotest cell-i11 plus when tested on tango infinity.The customer reported that the anti-e of the affected sample was correctly detected.She stated that during validation antibodies of overall four samples were not detected on tango infinity.The specificities of the missed antibodies were anti-jk(a) and anti-fy(a).The customer returned one sample that had caused false negative test results and also the supposedly defective product biotest cell-i11 plus.The specificity of the submitted sample was anti-fy(a).Our quality control laboratory tested this specimen with the sample of biotest cell-i11 plus returned by the customer on tango infinity.The anti-fy(a) was clearly detected.The complaint sample was also tested with different samples and controls on tango infinity, e.G.An anti-e, anti-jk(a) and anti-fy(a).All positive and negative reactions were correct.We did not observe any false negative reaction.Testing by our quality control laboratory confirmed that the allegedly defective lot of biotest cell-11 plus functions correctly.A review of the batch record documentation showed no irregularities which might have negatively affected the quality of the allegedly defective lot.
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