Samples received: 2 open box with 12 unopened long-packs.Analysis and results: there are no previous complaints of any of the two involved products in the complaint.(b)(4), there are no units in b.Braun surgical warehouse.We have received two boxes which contain 12 units each.All units are of the reference-batch g0617135 (steelex sternum set 5)- (b)(4).The box label corresponds to the reference-batch b0436534 (dafilon 2/0)- (b)(4).Products traceability has been checked and it has been determined that this mix-up took place at the moment of preparing the shipment in the warehouse.The operator took by mistake one steelex sternum set boxes and labeled it with the dafilon label.Moreover, it was not correctly checked that the product inside and product label were correct.We conclude that there are no more boxes affected.Final conclusion: taking into account that the box received does not fulfill b.Braun surgical specifications, we conclude that the complaint is justified.Actions on distributed product of this reference/batch: based on the conclusion derived from investigation, it is not required to make actions in distributed product.Corrective/preventive actions: according to our internal procedures, there is no need to establish corrective or preventive actions.Nevertheless, this complaint is recorded for trending analysis to assess if actions are needed in the future.Moreover, activities have been proposed in order to avoid this issue to happen.
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