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Model Number ORCHESTRA PLUS |
Device Problem
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138)
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Patient Problem
Electric Shock (2554)
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Event Date 05/12/2017 |
Event Type
Injury
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Event Description
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Reportedly, when pressing the power button to turn the programmer on prior to a follow-up, the user received electrical impulses in the form of a minor shock.The programmer was returned for analysis.Preliminary analysis revealed that one screw was detached from the etx board (for unknown reasons) and was moving freely below the carrier board.The most probable hypothesis to explain the reported behavior is that the screw was blocked under the psu, in contact with the conductive painting of the lower shell.As the user turned the programmer on, the screw made a short circuit towards the ground, and the whole programmer was brought to the supply voltage.This lasted for the instant before the fuse burnt, disconnecting the programmer from power supply.
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Manufacturer Narrative
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Please refer to the investigation report.(b)(4).
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Event Description
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Reportedly, when pressing the power button to turn the programmer on prior to a follow-up, the user received electrical impulses in the form of a minor shock.The programmer was returned for analysis.Preliminary analysis revealed that one screw was detached from the etx board (for unknown reasons) and was moving freely below the carrier board.The most probable hypothesis to explain the reported behavior is that the screw was blocked under the psu, in contact with the conductive painting of the lower shell.As the user turned the programmer on, the screw made a short circuit towards the ground, and the whole programmer was brought to the supply voltage.This lasted for the instant before the fuse burnt, disconnecting the programmer from power supply.
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Search Alerts/Recalls
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