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Investigation - evaluation: a review of dimensional verification, complaint history, device history record, drawing, ifu, and quality control data was conducted during the investigation., along with visual inspection of the actual device.A review of the device history record noted one non-conformance.This non-conformance was for a cogging and the device was scrapped.This non-conformance is not related to the device failure of this complaint.A review of complaint history noted that this is the only complaint associated with lot number 7521745.A level ii inspection was performed on incoming assemblies for imperfections and tensile strength.Parts were also level ii water tested for each extension.At final quality control test, it was confirmed that the correct stamped manifold assembly, extensions and proximal fittings/winged hubs and if specified, appropriate sheath material is securely molded.Also a final 100% dry leak test is performed to confirm all catheters are free of any leaks and/or communication between lumens and in manifold.No evidence was found to support that the device was manufacture outside cook medical specifications.Based on the provided information, inspection of returned product, and the investigation, a definitive root cause cannot be established or reported at this time.Per the quality engineering risk assessment no further action is required.We will notify the appropriate personnel and continue to monitor for similar complaints.
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