The manufacturer reviewed on-site service documentation which confirmed that the device was working within specification.The investigation has not identified any abnormality or product deficiency related to the incident.The manufacturer evaluated the log files and treatment protocols from the device.The data indicated that the laser energy value was set very high at 40 (200 nj) during the visumax smile treatment.The user manual (ifu 000000-1345-518-doks-sm-gb-160514, page 29) advises the hcp that changes in parameters should only be made in consultation with the attending application specialist.The user manual also cautions the hcp that the parameters may have an impact on the clinical results , e.G., post-operative visual acuity.
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