The scope was returned to olympus for evaluation.The evaluation confirmed the reported device issue.The control knob (a-lever) was stuck causing the bending section to not bend properly.A visual inspection was performed and found the bending section broken at the insertion tube side.A hole was also found on the bending section cover.The bending section cover was removed and found two contact pins lifting from the bending section skeleton.In addition, there was heavy corrosion found on the bending section skeleton and control body section.The scope was serviced and returned to the user facility.Based on the evaluation results and similar reported events, the cause of the bending section damage is likely attributed to user handling.The instruction manual for use provides warning and caution statements in an effort to prevent scope damage.¿do not attempt to bend or twist the endoscope¿s insertion section with excessive force.The insertion section may be damaged.Using an endoscope that is not functioning properly may compromise patient or operator safety and may result in more severe equipment damage.¿.
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