|
Investigation - evaluation: a review of functional testing, complaint history, device history record, and specifications, visual inspection and functional testing of the returned device were performed.One device was returned for investigation.The returned device was missing the mlla (male luer lock adaptor).The collet knob was tight and secure.The basket sheath and the support sheath were severed.The support sheath was separated from the flare; there is a gap between the fractures support sheath pieces.The coil is exposed on the basket sheath.There are multiple kinks in the basket sheath.A visual examination noted of the distal tip of the basket sheath is smashed.The unidex handle (udh) does not actuate the basket formation when holding the severed pieces of the support sheath together.Based on the investigation evaluation, there is no indication that a design or process related failure mode contributed to this event.Current controls for manufacturing are in place to assure functionality; device integrity prior to shipping.Review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.A document-based investigation evaluation showed no evidence to suggest the product was not made to specifications.Review of the device history record shows no nonconforming events which could contribute to this failure mode.It should be noted there were no other reported complaints for this lot number.Based on the provided information, inspection of returned product, and the investigation, a definitive root cause cannot be established or reported at this time.Per the quality engineering risk assessment, no further action is required.Cook medical has notified the appropriate personnel and will continue to monitor this device via the complaints database for similar complaints.
|