The customer reported via phone via phone call that she has been having high blood glucose during the morning and believes that it is because her basal rates are set to zero at night.Reviewed her basal rates and they were not set to zero.The customer¿s pump was set to military time and she mixed the time with the basal rates.She said that she went to her doctor about three weeks prior and that they changed her basal rates and that she has been continually high in the morning ever since.Her blood glucose varied between 255 to 404 mg/dl.The customer declined troubleshooting for high blood glucose because she stated that she treated with the pump and manual injection.She was advised to monitor and to call back if any other issues came up.The insulin pump and the infusion set will not be returning for analysis.
|