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Cook ireland ltd (manufacturer) is submitting this report on behalf of cook medical incorporated (cmi)(importer).Exemption number: e2016031.Information pertaining to section g.1 as follows: importer site contact and address: (b)(4) cook medical incorporated (cmi) 1025 acuff road p.O box 4195 bloomington indiana 47402-4195 importer site establishment registration number: 3005580113 1 x fs-oa-10 of lot c1212216 was returned to cirl for a lab evaluation.During the lab evaluation the stylet was protruding approximately 1ml distal of the radiopaque band.A tear was visible in the tubing which began 5ml from the distal tip; this was found to be consistent with the stylet placement.There was damage to the ide port consistent with short wire use and the full length support stylet would also be consistent with this.It was noted that the stent would not have left the manufacturing facility in a damaged state.The customer complaint was confirmed on visual inspection as the returned device was found to be damaged- the stylet was protruding at the tip.A definitive root cause for the customer complaint could not be determined as the exact operational conditions of use could not be replicated in the laboratory setting.It may be noted that according to the instructions for use, the user is instructed to: ¿visually inspect with particular attention to kinks, bends and breaks.If any abnormality is detected that would prohibit proper working condition, do not use¿.There is also a visual inspection of the product and packaging at packaging, packaging qc, and post sterile qc.Prior to distribution, all fs-oa-10 devices are subjected to 100% inspection to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl.Capa was raised in relation to the complaint issue & will deal with any actions identified.Complaints of this nature will continue to be monitored for potential emerging trends.
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