| Model Number |
MODEL 100 |
| Medical Device Problem Codes |
Visual Prompts will not Clear (2281); Device Displays Incorrect Message (2591); Device Operational Issue (2914)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
06/21/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Zoll has not yet received the product for investigation.A supplemental report will be filed if and when the product is returned and investigation has been completed.
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Event or Problem Description
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It was reported that the autopulse platform (sn (b)(4)) displayed a recurrent ua 45 (driveshaft not at "home" position after power-on/restart) error message.The reporter noted that the ua 45 error message previously had been cleared and the platform had not been used.No patient was involved with this event.No further information was provided.
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Additional Manufacturer Narrative
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No device malfunction was found during the functional evaluation of the autopulse platform (sn(b)(4)).The platform was received without any observed physical damage.During evaluation, the platform successfully performed continuous compressions without the (ua) 45 (discrepancy between load 1 and load 2 too large) error message or any other faults.There was no device malfunction or defect observed during functional testing.The archive data was reviewed and contained multiple events of ua 45 error message that had been subsequently cleared by the user occurring prior to the reported event date of (b)(6) 2017.Note that user advisory error messages are designed into the platform when one of several conditions is detected.The error messages observed in the archive are easily clearable by user.For example, a ua 45 error message alerts the operator that the autopulse driveshaft is not at its home position when the platform was powered on.This user advisory will persist until the driveshaft is returned to its home position.Per the autopulse user guide instruction, to clear ua 45 error message, the operator needs to pull up the lifeband until the chest bands are fully extended.This action will move the driveshaft to its home position.As a precautionary measure, the encoder was replaced.The platform was further tested and passed without any issue observed.Historical records were reviewed for service information related to the reported complaint and there was no similar complaint reported for autopulse with serial number (b)(4).
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Search Alerts/Recalls
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