(b)(4).Note: although this report is related to a product that is labeled for use in the veterinary market, the product is identical to product that is labeled for human use.Therefore, this report is being submitted as a precautionary measure.The involved device was not returned to the manufacturing facility for evaluation.Therefore, the investigation was based upon the unopened 26 pieces from the same lot, 4 pieces from lot 160518m received, and the evaluation of the user facility information.The received samples were visually inspected for defects that may lead to broken cannula such as weak epoxy, epoxy breakage, damage, deformations, missing components, tilted and bent cannula.No non-conformity was noted on all samples received.The returned samples were also evaluated for cannula stiffness and resistance to breakage.Result showed that the needles are compliant to iso 9626 (stainless steel needle tubing for manufacture of medical devices - requirements and test methods).Retention samples were subjected to visual inspection and revealed no defects.No non-conformity was noted; all samples were confirmed in good condition.There are a series of visual in-process inspection conducted from needle assembly until final packaging to verify and ensure our needles are free of defects affecting product function.Based on our records, there were no non-conformities noted.A review of the device history record of the product code/lot# combination was conducted with no relevant findings.A search of the complaint file did not find any other report with the involved product code/lot# combination.Prior to shipment, qc conducts outgoing visual inspection to check visual defects that affect product function.Functional performance of the product is also confirmed.The same user facility reported similar events for other devices with the same product code/lot number combination, see mdr's 3003902955-2017-00015 and 3003902955-2017-0017.There is no evidence that this event was related to a device defect or malfunction and the exact cause cannot be determined based on the available information from the user facility and investigation results.Received samples were compliant to iso 9626.Thus, it does not break easily when used on normal usage.(b)(4).All available information has been placed on file in quality assurance for appropriate tracking, trending and follow up.
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It was initially reported the additional information was received on june 21, 2017, however, the additional information was received on june 19, 2017.
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