| Model Number |
MMT-723RNAB |
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
06/20/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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It was reported via phone call that their insulin pump was exposed to moisture; the customer jumped into the pool while wearing the device.The patient's blood glucose at the time of incident is unknown.Troubleshooting was initiated for the exposure to moisture and the caller confirmed that the insulin pump went blank.The customer was advised to discontinue use of the insulin pump and revert to a back-up plan per health care professional's instruction.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Insulin pump was received with blank display due to moisture damage on electronics and motor assembly.Insulin pump was received with cracked battery tube thread, broken belt clip slot, cracked reservoir tube lip, cracked case near display window corners, cracked on display window and minor scratches on display window noted.
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Search Alerts/Recalls
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