| Medical Device Problem Code |
Image Display Error/Artifact (1304)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has been returned to animas.Evaluation has not yet been completed.When evaluation is complete a supplemental report will be filed.No conclusion can be made at this time.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas alleging that the display screen was dim.There was no indication that the device caused or contributed to an adverse event.This complaint is being reported because the issue may impact the user's ability to read some or all of the information on the screen which may result in over or under delivery.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 07/25/2017 with the following findings: during investigation, the device was powered on and the display was found to be functioning normally.Unrelated to the initial complaint, a crack was found in the battery compartment.The original complaint of a dim display could not be duplicated.
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Search Alerts/Recalls
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