| Medical Device Problem Codes |
Device Displays Incorrect Message (2591); Fail-Safe Problem (2936)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas, alleging a call service alarm (cs 012) issue.This complaint is being reported because the reported issue was not resolved with troubleshooting.There was no indication that the product caused or contributed to an adverse event.
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Additional Manufacturer Narrative
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The device has been returned and evaluated by product analysis on 08/30/2017 with the following findings: a review of the black box showed several consecutive call service 054/052/012 slave communication alarms.The returned battery cap was undamaged and was able to fit.The rewind, load, and prime steps were performed successfully.The pump cover was removed to find no intermittent conditions.The call service issue was not duplicated during the investigation.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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