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Investigation - evaluation a review of documentation, dimensional verification, device history record, drawings, manufacturing instructions, specification, quality control data, and visual inspection of the actual device was conducted during the investigation.The device in question consists of an embolization coil and a delivery wire.A review of both the manufacturing documentation and risk specifications/design controls was performed and found that adequate steps were in place to ensure that the device was manufactured correctly and is safe to use.The device history record was reviewed and no nonconformances for this lot number or associated coil subassembly or delivery wire subassembly lots were noted.A search of complaints revealed this to be the only reported complaint associated to the lot number or component subassembly lot numbers.The instructions or use (ifu) includes instructions specifically "advancing the delivery wire slowly allows the junction to be seen more easily and reduces the risk of damaging it.Note: if significant resistance is encountered during coil advancement, do not continue advancing.If there is still significant resistance, withdraw the delivery wire from the catheter and try using a new coil with a shorter length.Note: do not turn the delivery wire counterclockwise during advancement, the coil may be unintentionally detached.Verify correct position of the coil fluoroscopically.If coil position or placement is not satisfactory, the coil may be retracted into the catheter and re-deployed so long as there is no significant resistance.If the coil position is correct, use the torque device to turn the delivery wire counterclockwise 8-10 times, until coil detachment can be either felt or visualized under fluoroscopy.Note: it is recommended that the junction remain just inside the tip of the catheter.Note: do not advance the delivery wire after the coil is detached.Gently remove the delivery wire after coil detachment." the delivery wire was returned in a damaged condition and was covered in biomatter.It appeared that the coiled section proximal to the attachment coil was unraveled entirely from the mandril, but it did not separate.The mandril wire appeared to be not intact, it was fractured and separated.The attachment coil had good solder cover.Also, the returned embolization coil was found damaged, unraveled, and stretched out and covered in biomatter.The weld ball was intact.The proximal end of the coil was entirely unraveled.Based on inspection of the returned device showing that the mandril wire was separated whereas the delivery wire coil was intact, it is possible that the coil would not detach due to the separation of the mandril wire.The observed elongation of the coiled-sections of the delivery wire and damage to the embolization coil could have been caused by attempted removal of the device when the operator found out that the coil could not be detached.Alternatively, the coil or delivery wire could have become damaged during placement, leading to inability to deploy resulting in separation of the delivery wire.A third possible root cause could be user error if the ifu directions were not followed and the junction of the wire was outside of the catheter, making it difficult to release the coil.Based on the provided information and inspection of the returned device, a definitive root cause could not be determined.We have notified the appropriate personnel and will continue to monitor for similar events.Risk of the failure mode was assessed and it was determined that no action is required at this time.
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