Evaluation / investigation: a review of complaint history, device history record, quality control and specifications was performed.A visual inspection of the device was also conducted.One ncircle tipless stone extractor was returned for evaluation.The basket formation has been detached from the coil assembly and the basket was not returned.The collet knob was tight and secure.The male luer lock adaptor (mlla) was tight.The support sheath and the basket sheath remained attached.The coil assembly was found to have an offset coil 1.5 mm from the tip.The distal cannula is also missing.There are no visible wires.Based on the investigation evaluation, there is no indication that a design or process related failure mode contributed to this event.Current controls for manufacturing are in place to assure functionality and device integrity prior to shipping.Review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.The device history record review was performed.Two nonconformance's were noted; however, both of the units were scrapped.A review of complaint history found there have been no other complaints received for this device lot number.Based on the provided information and the investigation evaluation a definitive root cause for the reported issue could not be determined.Measures have been initiated to address this failure mode.Per the quality engineering risk assessment, no further action is required.Cook medical has notified the appropriate personnel and will continue to monitor this device via the complaints database for similar complaints.
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