| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has been returned to animas.Evaluation has not yet been completed.When evaluation is complete a supplemental report will be filed.No conclusion can be made at this time.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas, alleging a display (blank screen) issue.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue may result in an inability to use the product which may lead to long term cessation of delivery.
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Additional Manufacturer Narrative
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Follow-up #1: date of submission 10/03/2017.Device evaluation: the device has been returned and evaluated by product analysis on 09/08/2017 with the following findings: during investigation, the pump was powered on and the display was found to be blank.The pump cover was opened and the oled was found to be cracked.A test display screen was installed and found to be functioning properly.Unrelated to the original complaint, the battery compartment was found to be cracked from the case seal traveling to the grip pad.
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Search Alerts/Recalls
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