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Patient reported to orthogenrx genvisc 850 call center the first 3 injections of genvisc 850 went well.After the 4th injection of genvisc 850 his knee felt worse and he had fluid drained.When he walks the knee hurts.The bone feels broken inside.When bending the knee a sound like "ke ke ke" occurs, likely crepitus.This ae assessor has placed multiple calls to the pt.And the pt.Has not answered nor returned the calls.It is not possible to assess contributory factors without the pts.Medical history, pain level and diagnostics if any were performed.The genvisc 850 cannot be ruled out as a contributing factor.If the pt.Returns the calls, the case will be reopened for further investigation.Based upon the information provided no remedial action is required.This case is being closed as a serious because the pt.Reported an effusion with significant pain after the 4th genvisc850 injection.The case is limited in investigation and will be closed without further follow-up from the ae assessor.
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