During troubleshooting efforts, the customer reported to merge technical support that the calculations provided by merge hemo were correct, however the waveforms were weak.Merge technical support advised the customer to switch out the third party catheter and to hang it from an iv pole to reduce noise and interference on the transducer.The attending physician then switched out the catheter and the procedure was completed successfully.The faulty hardware will not be received from the customer since it was third party equipment.(b)(4).
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Merge hemodynamics monitors, measures, and records physiological data from a human patient undergoing a cardiac catheterization procedure.The system comprises the patient data module and the merge hemodynamics hemo monitor pc.The two units are connected via a serial interface.All vital parameters and evaluations are registered and calculated in the patient data module.This data is then transmitted to the merge hemodynamics hemo monitor pc via the serial interface.All data can be shown and monitored on the merge hemodynamics hemo monitor pc.On june 30, 2017, a customer reported to merge healthcare that a problem occurred while attempting to obtain a patient's thermo co (cardiac output) readings.Subsequently, the patient was moved to another lab after sedation had been initiated to rule out faulty hemo equipment.However, the problem persisted so the attending physician removed the catheter and replaced it with a new one.With merge hemo not presenting physiological data during treatment, there is a potential for delay in care that could result in harm to the patient.However, the customer confirmed that the procedure was completed successfully once the third party catheter was changed out.(b)(4).
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