The customer reported via phone call of experiencing excessive air bubbles.Customer reported that sets were worn a minimum of four days.Customer was advised that wearing infusion set and reservoir for that long was not recommended and that may be what was causing high blood glucose and air bubbles.Customer only wanted a new insulin pump and declined troubleshooting.Customer reported of calling previously with the same issue and also declined troubleshooting.Customer's blood glucose was 504 mg/dl.The product will not be returned for analysis.
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