Moisture Damage (1405); Failure to Read Input Signal (1581)
Health Effect - Clinical Code
No Consequences Or Impact To Patient (2199)
Type of Reportable Event
Malfunction
Additional Manufacturer Narrative
The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
Event or Problem Description
On (b)(6) 2017, the reporter contacted animas, alleging a button/keypad (tactile changes with moisture) issue.The reporter alleged the up arrow, down arrow, and ok buttons were under responsive, and the battery compartment had moisture.There was no indication that the product caused or contributed to an adverse event.The complaint is being reported because the issue has the ability to result in inadvertent or incorrect insulin delivery or the inability to use the pump.