(b)(4).A complete analysis and testing of the insulin pump showed that it was functioning properly and passed all functional testing.After testing it was concluded that the device operated within specifications.Pump passed functional testings including displacement test, rewind, basic occlusion test, occlusion test, prime/delivery test and excessive no delivery test.No delivery alarm functioned properly.Drive support disk was inspected and no anomaly was noted.Unit was received with normal operating currents and no unexpected off no power alarm or low battery alarm noted.Unit passed the dat test at 0.08730 inches.Pump was received with cracked case at display window corner, minor scratched lcd window and cracked reservoir tube lip.
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Customer called and reported that they had high blood glucose on (b)(6) 2017 with blood glucose of 400 mg/dl at the time of the incident.The customer was at 244 mg/dl at the time of the call.The diabetes care manager stated that the customer wears the set for 6 days which is of label use.The customer got hospitalized on (b)(6) 2017 and (b)(6) 2017 due to high blood glucose and believes the pump may have been the cause.They stated that they had not received any no delivery alarms.The customer was at 373 mg/dl and 303 mg/dl at the time of the incidents, and 132 m/dl at the time of this call.The customer used the pump and was given intravenous fluids to treat.The customer experienced symptoms such as vomiting, feeling sick, dehydration, and difficulty breathing.The customer was wearing the insulin pump during the incident.Troubleshooting was completed.The insulin pump will be returned for analysis.
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