(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.Evaluation summary: the device was returned and evaluated.A torn soft tip was noted.A review of the lot history record revealed no manufacturing nonconformities.Additionally, a review of the complaint history identified no similar incidents reported from this lot.All available information was investigated and a definitive cause for the tear in the soft tip could not be determined.Based on the information reviewed, there is no indication of a product quality issue with respect to design, manufacture or labeling of the device.The clip delivery system device referenced in d11 was filed under mfr report # 2024168-2017-02826.
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