Product event summary: manufacturer's analysis confirmed the customer comment that the external pulse generator (epg) had a broken knob.It was indicated that one knob was broken, one was missing, and two were contaminated.It was also indicated that a display wire was pinched and the insulation was compromised.It was also indicated that the upper case was broken, the keypad was scratched, and a screw was contaminated.These parts were replaced and the epg passed final functional and system tests.This device was reported as included in the field action noted but returned product investigation found the device did not perform as described in the field action.The device is no longer included as part of the field action.
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