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Investigation ¿ evaluation: a review of the device history record, drawing, instructions for use (ifu), manufacturing instructions, quality control, specifications, and a visual inspection of the returned device were conducted during the investigation.The visual inspection of the returned device confirmed that the purple fitting is cracked all the way the through.Additionally, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.A thorough review of the device history record revealed no non-conformance that may have contributed to this incident associated with complaint lot number.It should be noted there were no other reported complaints for this lot number.Based on the information provided, the examination of the returned product, and the results of our investigation, a definitive root cause could not be determined.We will continue to monitor for similar complaints.Measures are being conducted to address this failure mode.Per the quality engineering risk assessment, no further action is required.
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